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Accessibility Policy


Lumens cares about every customer's experience. We are committed to providing access to all individuals — with or without disabilities — shopping with us. We are in the process of making Lumens.com accessible to everyone.

If you have difficulty accessing information on this site, particularly if using assistive technology including screen readers, eye tracking devices, or voice recognition software, please contact us, or call us at (877) 445-4486 with the following information:

  • URL (web address) of the material you tried to access
  • The problem you experienced
  • Your contact information

We'll get back to you as soon as we can and attempt to provide the information you're seeking.